
Getting support for anything to do with us is easy - there's only one email address you need to remember:
Just send us an email and someone will get back to you as soon as possible. You can use this address for anything - technical questions, billing problems, change requests and so on.
The updates above are the latest from our engineers regarding overall service status and any planned outages. If you're inclined to keep up to date with them you can follow us on Twitter, or follow the RSS feed of the same information. These will be kept updated even in the unlikely event that all our hosting infrastructure collapses, so you always know what's going on. In addition all customers will be notified of all planned outages as soon as they are scheduled via email.
All our services are automatically monitored 24 hours a day from locations around the globe. We are notified of any problems within minutes of their detection and will have an engineer looking at any reported problems as soon as possible.
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